Privacy Policy
Last updated: 18/06/2026
Nayo Butler-Puttock Psychotherapy is committed to protecting your privacy and handling your personal information with care and in accordance with UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who I Am
Nayo Butler-Puttock
Psychodynamic Psychotherapist and EMDR Therapist
What Information I Collect
I may collect and process the following information:
- Name
- Email address
- Telephone number
- Information you provide through the contact form
- Information shared during enquiries regarding therapy
- Website usage information through cookies and analytics (where enabled)
How Your Information Is Used
Your information is used to:
- Respond to enquiries
- Arrange consultations and appointments
- Provide therapeutic services
- Maintain appropriate clinical records where required
- Meet legal, ethical and professional obligations
- Improve the functionality and performance of the website
Lawful Basis for Processing
Personal information is processed on one or more of the following legal bases:
- Consent
- Contractual necessity
- Legitimate interests
- Compliance with legal obligations
Confidentiality
Any information shared within therapy sessions is treated confidentially and stored securely. There are limited exceptions to confidentiality where there is a legal or ethical duty to disclose information, including concerns relating to serious risk of harm to yourself or others, safeguarding concerns, or where disclosure is required by law.
Data Storage and Security
Reasonable measures are taken to ensure personal information is stored securely and protected against unauthorised access, loss, misuse, or disclosure.
How Long Information Is Kept
Personal information is retained only for as long as necessary to fulfil the purposes for which it was collected and to meet legal, ethical, professional, and insurance requirements.
Your Rights
Under UK data protection law, you have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of information where appropriate
- Restrict or object to certain processing activities
- Withdraw consent where consent is the basis for processing
- Lodge a complaint with the Information Commissioner's Office (ICO)
Cookies
This website may use cookies to improve user experience and analyse website performance. Further information can be found in the Cookie Policy.
Third-Party Services
This website may use trusted third-party providers such as website hosting, contact forms, email services, scheduling tools, or analytics providers. These providers process information only as necessary to deliver their services.
Contact
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Nayo Butler-Puttock
Email: Nayo.therapy@gmail.com
Changes to This Policy
This Privacy Policy may be updated from time to time. Any changes will be published on this page.